- In a concise, transparent, intelligible, and easily accessible form,
- Written in clear and plain language,
- Available at any time and provided free of charge
- Data Security
The protection of personal information is very important to us here at 10net. Our goal is to provide an online environment that you can trust and rely upon. In this endeavor, we have developed policies and procedures, as set forth herein, that are intended to give you a very high level of protection of your personally identifiable information. This includes, among other things, use of SSL (Secure Sockets Layer) protocol and 128-bit encryption to secure personal information. In addition, all Company personnel, affiliates, or business partners who have access to Company’s database are required and trained to maintain and secure your personally identifiable information from unwanted or unintended disclosure.
- Collection of Information
Depending upon how you access, use, interact with, and navigate through the Website, you may be asked to provide a variety of personally identifiable information (e.g., your first and last name, mailing address, city, province, postal code, telephone number, email address, etc.). You are free not to provide any such information. However, in some circumstances, the failure to provide the requested information could limit your access to products, services and/or information.
We may also collect non-personally identifiable information from you when you visit the Website (e.g., your IP address, browser type, domain name, etc.). At the present time, the only way to avoid having this information collected is to not use, access, interact with, or navigate through the Website.
- Use of Information
- We use the information that is collected about you for a variety of purposes. Some of the purposes are specific to the circumstances surrounding our request for the information (such as to enter you into a contest, or for the ability to post in a forum). In general, however, we currently anticipate using the information we collect as follows:
- To add you to our email subscription list,
- To analyze trends and statistics, enhance the operation of and your experience at the Website, serve content, and to send informational and promotional materials about 10net and other companies to you.
- To provide customer and/or technical support.
- To enhance your experience at the Website.
- To communicate with you.
- To provide information and services in a manner consistent with your expressed interest.
- Information Sharing
Currently, we do not anticipate having to share your personal information with anyone not directly employed by 10net or contracted by 10net to provide services directly related to our business offerings.
We may, however, be required to share and/or disclose your personally identifiable information in order to respond to an administrative or legal inquiry and/or action. We additionally reserve the right to share and/or disclose your personally identifiable information to third parties seeking such information when we, in good faith, believe that you have acted in a manner inconsistent with 10net’s high professional and ethical standards or in a manner which creates legal liability.
- Transfer of Personal Information
If you are located and reside in Canada, you should be informed that 10net’s web host(s) may transfer or store your personal information outside of Canada in the course of providing services to you and/or us, or in the course of processing your data. By providing your personal information to us, you consent to the transfer or storage or your data outside of Canada, and understand and acknowledge that personal information that is transferred or maintained outside of Canada could be accessible to law enforcement and other authorities in the foreign jurisdiction.
- Data Integrity
We take reasonable steps to ensure that the information we collect about you remains accurate, timely and secure. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure, and no data system can guarantee that it is free from error. Therefore, while we strive to protect your personal information, we cannot guarantee or warrant that it will be safe from theft, loss, damage, and/or corruption. By using our Website, you hereby agree that 10net and its officers, directors, employees, shareholders, insurers, and attorneys shall not be liable for any theft, loss, damage and/or corruption to your information, including but not limited to your personally identifiable information.
Personally identifiable information will be kept in active files or systems for so long as deemed necessary by 10net, and 10net is free to delete any and all such information as it deems necessary.
- Access or Corrections to Your Information
If you identify any inaccuracy in your personal information, or if you need to make a change or would like to verify such information, please contact us so that we may update your information in our records. We will use commercially reasonable efforts to accommodate all such requests. You agree that you are responsible for ensuring that your personal information is accurate.
If you have concerns about the cookies stored on your computer, you may be able to erase and/or block cookies by adjusting the security settings on your Internet/web browsers. Note, however, that blocking cookies may interfere with your ability to take full advantage of the features, functions, and services made available via the Website.
- Third-Party Links
You agree that Company has no responsibility or liability whatsoever for the content, actions, and policies of third party websites. The inclusion of third party websites on or through our Website in no way constitutes an express or implied endorsement of such websites’ content, actions and policies.
- Withdrawal of Consent
You can withdraw consent of collection of your personal information by emailing our Help Desk at firstname.lastname@example.org or by mail at 10net Managed Solutions, Ltd at 315 Mansfield Place, North Vancouver, BC, Canada, V4J 1E4.
You may opt out of receiving certain communications from us (i.e. notice about new products or services/opportunities) by emailing our Help Desk at email@example.com or by mail at 10net Managed Solutions, Ltd at 315 Mansfield Place, North Vancouver, BC, Canada, V4J 1E4.
This policy is effective as of April 19, 2023.
10net Managed Solutions, Ltd.